JuryQ Clerk Quick Reference Guide
Getting Started
Login: Use your provided credentials at the login screen. Your session stays active with automatic token refresh.
Getting Help
Email: help@juryq.com
Phone: (972) 999-5712
Status: https://status.juryq.com
Main Dashboard (Home)
Navigate between three tabs to manage court dates:
- Today: Live court dates with real-time juror status
- Upcoming: Future scheduled court dates
- Past: Historical court date statistics
Core Actions
Managing Today’s Jury Duty
- View Court Details: Click any court date card
- Call Jurors to Appear:
- Blue floating button (bottom right)
- Select court room, quantity, and time
- Check In Jurors: Juror name → Check-in
- Dismiss Jurors: Individual dismiss, or red floating dismiss (random count / all)
- Panel Jurors: Court Details → Paneling tab → create panel, assign appeared jurors, optional seating chart
Communicating with Jurors (Messages Tab)
- Send questionnaire invitations and announcements
- Review responses and act on flagged answers
- Bulk dismiss based on answers when appropriate
Managing Upcoming Court Dates
- Preview summoned lists from Upcoming
- Pre-emptive dismissals when the docket changes
- Early Messages before the court date
- Watch At Risk jurors
Managing the Juror Pool
- Import: Pool → Import CSV
- Summon: Pool → Summon → courthouse, date/time, quantity
Payments (when enabled)
- Menu → Payments
- Review batches → Approve
- Fund the account if status is Waiting for Funds
- Configure rates under Settings
Analytics
Menu → Analytics → Overview for funnels/metrics, Reports for exportable panels
Navigation Menu
- Pool, Call Center, Payments (when enabled), Analytics
- Courthouses, Court Rooms, Users, Elected Officials
- Education Content, Questionnaire, Juror Experience, Settings
Quick Tips
- Search: Ctrl/Cmd+K or the search box above tables
- Export: CSV/Excel from toolbars
- Filter: Column headers and filter icons
- Status colors: Green/orange = good path; yellow/red = needs attention
Common Workflows
Morning Jury Call:
- Today → court date → Live Queue
- Call required number to court rooms
- Check in as jurors arrive
- Paneling tab once enough jurors have appeared
Handling No-Shows:
- Watch At Risk to Appear
- Reminder via Messages
- Call additional jurors if needed
End of Day:
- Dismiss remaining unneeded jurors
- Finish panels / seating charts
- Review Analytics Overview
Need Help?
- Hover buttons and status chips for tooltips
- Contact your administrator for password resets
- Check status.juryq.com for service health
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