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JuryQ Clerk Quick Reference Guide

Getting Started

Login: Use your provided credentials at the login screen. Your session stays active with automatic token refresh.

Getting Help

Email: help@juryq.com

Phone: (972) 999-5712

Main Dashboard (Home)

Navigate between three tabs to manage court dates:

• Today: View live court dates with real-time juror status
• Upcoming: See future scheduled court dates
• Past: Review historical court date statistics

Core Actions You Can Take

📋 Managing Today’s Jury Duty

1. View Court Details: Click any court date card to see the full juror list
2. Call Jurors to Appear:
   • Click the blue floating button (bottom right)
   • Select court room, quantity, and time
   • Confirm to notify jurors
3. Check In Jurors:
   • Find juror in the Live Queue tab
   • Click their name → Click “Check-in” button
4. Dismiss Jurors:
   • Individual: Click juror name → “Dismiss” button
   • Bulk: Use red floating dismiss button → Choose random count or dismiss all

💬 Communicating with Jurors (Messages Tab)

• Send Questions: Create Yes/No questions for jurors to answer
• Send Announcements: One-way informational messages
• View Responses: See who answered and their responses
• Bulk Actions: Dismiss jurors based on their answers

📅 Managing Upcoming Court Dates

From the Upcoming tab, you can prepare for future jury duty:

1. Preview Juror Lists: Click any upcoming court date to see summoned jurors
2. Pre-emptive Dismissal:
   • Navigate to an upcoming court date
   • Use the red dismiss button to excuse jurors in advance
   • Options: Dismiss all, dismiss random count, or dismiss individuals
3. Send Early Communications:
   • Access Messages tab for upcoming dates
   • Send questions or announcements before the court date
4. Monitor Status: Check for jurors marked “At Risk” who may need reminders

👥 Managing the Juror Pool

1. Import New Jurors: Pool → Import CSV button (requires specific format)
2. Summon for Jury Duty:
   • Pool → Summon button
   • Select courthouse, date/time, and quantity
   • System randomly selects from pool

📊 Viewing Reports

Reports → Dashboard shows:

• Juror statistics (summoned, appeared, dismissed)
• Performance metrics (adoption, participation, appearance rates)
• Visual funnel chart
• Export data for external analysis

Quick Tips

• Search: Use the search box above any table to find specific jurors
• Export: Look for export buttons to download CSV/Excel files
• Filter: Click column headers to sort; use filter icons for advanced filtering
• Status Colors: Green/Orange = Good, Blue = Good Warning, Yellow = Bad Warning, Red = Bad

Navigation Menu

Access administrative functions via the dropdown menu (top right):

• Courthouses: View courthouse locations
• Court Rooms: Manage available court rooms
• Users: View system users
• Pool: Import and summon jurors
• Reports: Statistical dashboards and on-demand charts
• Questions: Manage questionnaire content and structure
• Juror Experience: View files and customizations viewed by jurors

Important Notes

⚠️ Features with Limited Functionality:

• Questionnaire and Juror Experience sections are under construction

Common Workflows

Morning Jury Call:

1. Go to Today tab → Click court date
2. Review queued jurors in Live Queue
3. Click blue button → Call required number to court rooms
4. Monitor as jurors check in throughout the day

Handling No-Shows:

1. View “At Risk to Appear” status in red
2. Send reminder message via Messages tab
3. If needed, call additional jurors as backup

End of Day:

1. Dismiss remaining uncalled jurors (red button)
2. Review appearance statistics
3. Check Reports for daily summary

Need Help?

• Hover over any button to see its function
• Status definitions appear when you hover over colored indicators
• Contact your system administrator for password resets or technical issues

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Related Topics:

• Getting Started - First-time setup and login instructions
• Homepage Dashboard - Your primary workspace overview
• Court Operations - Running court dates and calling jurors
• Managing Jurors - Complete juror lifecycle management
• Troubleshooting - Common issues and solutions

← Back: Getting Started

Next: Homepage Dashboard →