Education Content Management

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Administration Guide

Manage educational materials shown to jurors in their portal.

Accessing Education Content

1. Click the Menu button
2. Select “Education Content”

Content Overview

Education Content is organized by:

Courthouse:

• Content can be specific to each courthouse
• Use Courthouse Selector at top to choose which courthouse’s content to edit

Guide Types (Tabs):

• Courthouse Guide: Information about the specific courthouse
• Juror Guide: General information about jury service
• Why JuryQ: Explanation of the digital jury system
• Exemptions: Eligibility for exemptions and how to request

Editing Content

Steps

1. Select Courthouse:
   • Use dropdown at top
   • Choose courthouse whose content you want to edit
   • Default: First courthouse in list
2. Select Guide Type:
   • Click appropriate tab
   • Example: Courthouse Guide
3. Edit Content:
   • Markdown editor appears
   • Editor Features:
     • Toolbar with formatting buttons
     • Live preview
     • Markdown syntax support
     • Auto-save drafts (if configured)

4. Format Your Content:

   Markdown Basics:

   # Heading 1 - Main heading
   ## Heading 2 - Subheading
   **bold text** - Bold
   *italic text* - Italic
   [link text](url) - Hyperlink
   - item - Bullet list
   1. item - Numbered list
   

   Example Content:

   # Welcome to Main Courthouse
   
   ## Location
   Our courthouse is located at:
   123 Main Street
   City, State ZIP
   
   ## Parking
   - Free parking available in Lot A
   - Handicap accessible spaces near entrance
   - Street parking also available
   
   ## What to Bring
   1. Government-issued photo ID
   2. Summons letter
   3. Any documentation for exemption requests
   
   For more information, visit [our website](https://example.gov).
   

5. Preview:
   • Click Preview tab to see formatted output
   • Verify formatting, links, and layout
   • Switch back to Edit to make changes
6. Save:
   • Click “Save Content”
   • Success message appears
   • Changes immediately visible to jurors

Content Best Practices

Courthouse Guide

• Address and directions
• Parking information
• Security procedures
• Building accessibility
• Contact information

Juror Guide

• What to expect on service day
• Dress code
• Duration of service
• Payment and reimbursement
• FAQs

Why JuryQ

• Benefits of digital jury system
• How to use the portal
• Privacy and security
• Technical support

Exemptions

• Eligibility criteria
• How to request an exemption
• Required documentation
• Approval timeline

Viewing Content History

Purpose: Review past edits and compare versions

Steps

1. While editing a guide, click “View History”
2. The History Modal opens
3. View Revisions:
   • List of all past edits
   • Timestamp and editor name
   • Brief description of changes
4. Compare Versions:
   • Select two versions to compare
   • Click “Compare”
   • Diff view shows additions (green) and deletions (red)
5. Restore a Previous Version (if needed):
   • Find version to restore
   • Click “Restore”
   • Confirm action
   • Content reverts to selected version

Tips:

• Review history before making major changes
• Keep record of who edited what and when
• Use history to restore content if needed

Elected Officials Management

Accessing Elected Officials

1. Click Menu button
2. Select “Elected Officials”

Creating a New Elected Official

1. Click “Create Official” button
2. Fill in Details:
   • First Name (Required)
   • Last Name (Required)
   • Position Name (Required) - e.g., “District Attorney”
   • Profile Image URL (Optional)
   • Description (Required) - Use markdown editor
3. Markdown Editor:
   • Create rich text biography
   • Include years in office, background, accomplishments
   • Use toolbar for formatting
4. Click Preview to see formatted output
5. Click “Save Official”

Editing/Deleting Officials

• Click Edit icon to modify
• Click Delete icon to remove

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Related Topics:

• Homepage Dashboard - Clerk interface
• Getting Started - Juror portal experience

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